Exchanges and Returns

EXCHANGES & RETURNS

We offer Automated Exchanges and Returns! Read the details below to see if you qualify.

If you are not completely satisfied with your purchase, it may be returned or exchanged for equal or lesser value. All returns and exchanges must be initiated within 30 days of delivery.

For exchanges, please indicate the required item(s) and size(s). Exchanges are not guaranteed to be in stock - please check the site for the latest availability.

For returns, a credit will be issued to the original form of payment. Credit and debit card transactions can take 5-10 business days to post on your account (depends on your financial institution). Other methods of payment such as PayPal are generally processed the same or next business day.

All exchanges and returns must be received in their original condition unless they are deemed to be defective.

Sale items are not eligible for returns or exchanges.

International returns and exchanges are subject to additional shipping and handling fees.

All returns are subject to a $5.00 processing fee.

To get started and receive a FREE prepaid return shipping label, you'll need your order number and zip code. Click HERE to initiate your exchange or return.

After it is received at our warehouse, please allow 3-5 business days for the return or exchange to be processed.

Still have questions? Email us at sales@bravewilderness.com.